Privacy Policy – Fullstackwebsites.com
Effective Date: 01/21/2026
Fullstackwebsites.com takes your privacy seriously and is committed to keeping your information protected.
Information We Collect
We may collect:
- Name, email, phone number
- Billing and payment details
- Project-related information
How We Use Information
We use your data to:
- Provide and manage services
- Process payments via secure third-party providers (e.g., Stripe)
- Communicate regarding projects
Payment Security
- We do not store full payment card details
- Payments are securely processed via Stripe or other providers
Data Sharing
We neither sell nor rent your data.
We may share data with:
- Payment processors (Stripe)
- Service providers (hosting, tools)
Data Retention
We keep data only for the period needed to meet business and legal requirements.
Cookies
We may use cookies on our website to improve the experience of visitors and support analytics.
Your Rights
You may request:
- Access to your data
- Correction or deletion of your data
Security
We take reasonable steps to safeguard your information.
Updates
This policy may be revised at any time. Any changes will appear on this page.
Contact
Email: info@fullstackwebsites.com
AI Credits
- AI Credit packs purchased separately are non-refundable.
- Annual plans with AI Credits are refundable within 30 days if no credits have been used.
- Monthly plans with AI Credits are refundable within 48 hours if no credits have been used.
- Once credits are consumed, the subscription becomes non-refundable.
- Applies to all AI-powered services, including AI Builders and related tools.
Ad Spend
- Advertising and search marketing fees for the current month are non-refundable.
- Future prepaid months may be eligible for a refund.
Commerce Website Support Service
-
- 30% cancellation fee if no hours are used.
- 70% cancellation fee if less than 50% of hours are used.
- Non-refundable if more than 50% of hours are used.
Assisted Service
- Refundable after the initial three months.
Auction Listings
- Featured Listings: Refundable within 24 hours if no bids are placed.
- Additional Categories: Refundable within 48 hours if no bids are placed.
Domain Backorders
- Refundable within 30 days if not applied to an auction.
- Non-refundable once applied.
Domain Block & Domain Reserve
- New registrations and manual renewals are non-refundable.
- Auto-renewal fees are non-refundable after expiration.
Domain Name Registrations and Renewals
Standard Terms
- New Registration: 5 Days (120 Hours)
- Auto-Renewal (One-Year): 45 Days (1080 Hours)
- Auto-Renewal (Multiple-Year): 5 Days (120 Hours)
- Manual Renewal: 5 Days (120 Hours)
Exceptions
Repeatedly cancelling domains, a practice known as “domain tasting,” is not allowed. If we identify this activity, we may reduce or refuse a refund.
Registry policies may set different refund periods for particular domain extensions.
Pre-Registrations
Fees to apply for gTLD pre-registration cannot be refunded unless the registry operator says otherwise.
Professional and Expert Services
Service
Expert Services
Get Started Services
IT Services
Website Migration Services
Refund Policy
Refundable within 30 days if not performed
Refundable within 30 days if not performed
Refundable within 30 days if not performed
Refundable within 30 days if not performed
Hosting and Email Services
Hosting Services
Refundable within 30 days if services have not been fully performed.
Microsoft 365 and Email Products
- Annual Plans: Refundable within 7 days.
- Monthly Plans: Standard refund terms apply.
- Advanced Email Security and Backup services follow standard refund policies.
Purchased Products with a Free Domain
When you cancel a purchased product that included a free domain, we deduct the domain's retail price from the refund.
Website and Design Services
Website Services
- Build Fee:
- 30% cancellation fee when work is in progress.
- 70% cancellation fee after design delivery.
- Non-refundable after the first revision or after 30 days.
- Services are considered completed after 180 days from the transaction date.
Hosting
Refundable according to standard refund terms.
Logo Design
- Fully refundable within 48 hours.
- Non-refundable after 48 hours.
Website Makeover Services
- 30% cancellation fee when in progress.
- 70% cancellation fee after design delivery.
- Non-refundable once completed.
Website Care and Marketing Services
A subscription cannot be refunded once its services have been used during the billing period.
Marketing Services Premium
Monthly, Quarterly, and Half-Yearly Plans
- Fully refundable within 48 hours if no work has been performed.
- Non-refundable once work has commenced or after 48 hours.
Annual Plans
- Refundable within 30 days of purchase or renewal.
- Non-refundable after 30 days, but future renewals will be cancelled.
SEO Services
SEO Services require a 12-month commitment.
- Cancel within 48 hours for a full refund of remaining months.
- Monthly Plans: Non-refundable after 48 hours for the current month.
- Semiannual or Annual Plans: Eligible for a 50% prorated refund for unused months after the first 48 hours.
Security and Support Services
Service
Sitelock 911
Website Security
WordPress Premium Support
Refund Policy
Refundable within 30 days if not activated
Refundable within 30 days if malware removal was not completed
Refundable if cancelled before usage or billing cycle completion
Websites and Marketing Services
- Annual Plans: Refundable within 7 days.
- Monthly Plans: Standard refund terms apply.
Trustee Fees
- Refundable if domain registration is unsuccessful.
- Non-refundable upon renewal.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
- Email: info@fullstackwebsites.com
- Phone: (281) 688-8814
- Address: 1400 Broadfield Blvd, Suite 650 Houston, TX 77084-5163
